MASSindia sends mails to its Customers informing
them about all Mail Forwarding Service Orders that are nearing their expiration date.
Customers of MASSindia:
Customers are sent Expiring Mail
Forwarding Service Orders Renewal Instruction e-mails before they
actually expire, after expiry, and on deletion of the package.
The Reminders are sent to the Customer Username from 45
days prior to the Mail Forwarding Service Order's expiry, on the 1st, 11th and 21st day of every month, until
it is either Renewed or Deleted (due to non-Renewal).
This Report displays the Order ID, Domain Name, Product
Category, Expiry Date, Days to Expiry and Days to Deletion, besides detailed
information about how to go about renewing these orders.
MASSindia
Resellers can easily view all Expiring and
Expired Domain Names from the
Renewal Management Interface and choose to Renew
any Mail Forwarding Service Order on behalf of their Customer(s).
IMPORTANT
When a Mail Forwarding Service Order Expires,
-
the order is immediately Suspended. This means that you
would be unable to use your order, until it is Renewed.
-
the Customer is sent an e-mail, informing him that he has 15 days to Renew his
Mail Forwarding Service Order, post which the
order is Deleted.
When the Mail Forwarding Service Order is Deleted, the Customer is sent one final e-mail informing
him/her that the order is Deleted, since it was not Renewed within
15 days
after Expiry.
